Returns & Exchanges
At Rang Ja, we strive to ensure you are completely satisfied with your vibrant fashion choices. If your purchase doesn't meet your expectations, you can return or exchange items within 14 days of delivery provided they are unworn and have original tags attached.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit your request.
Pack the Items
Carefully place the items in their original packaging, ensuring all labels, invoices, and promotional materials are included to avoid processing delays.
Schedule Pickup
Once your request is approved, our courier partner will contact you within 48 hours to collect the package from your doorstep.
Quality Check & Refund
After we receive and inspect the returned merchandise, your refund or exchange will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing