Frequently Asked Questions

Everything you need to know about shopping with Rang Ja

What is the standard delivery time for orders?

For domestic orders, delivery typically takes 3-5 business days. International shipping may take 7-12 business days depending on your location and customs processing.

How can I track my order status?

Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to our courier partner's website.

What is your return and exchange policy?

We offer a 7-day return policy for unworn items with original tags attached. Please note that sale items and customized outfits are not eligible for return or exchange.

Which payment methods do you accept?

We accept all major credit and debit cards, PayPal, and Cash on Delivery (COD) for eligible domestic orders.

How do I ensure I choose the right size?

Each product page includes a detailed size chart. We recommend measuring yourself and comparing it to our guide, as ethnic wear fits may vary by silhouette.

Are the colors of the products accurate on the website?

We strive to display product colors as accurately as possible. However, slight variations may occur due to photographic lighting or your monitor settings.